Your product, kept healthy and moving, by the person who ships it.
Care & Fix is ThynkQ’s standing lane for software that is already live. A monthly plan keeps it monitored, updated, and improving; a one-off fix handles the day something breaks. Both are delivered by the founder, with the same proof discipline as every ThynkQ build.
Month to month, cancel anytime with 30 days notice. Fixes are one defect, one price, severity picks the clock.
Care plan
One plan, one senior owner, no ticket roulette.
ThynkQ Care
$490/month
Turnaround: 72 hours per request
One active request at a time, an unlimited queue behind it. A request is one defect fix, one small improvement, or one dependency and security patch batch, and each gets a 72-hour turnaround from the founder.
One active request in progress at all times; the queue holds the rest, nothing is turned away
Each request: one defect fix, one small improvement, or one dependency and security patch batch
72-hour turnaround per request, start to verified fix
Uptime and error monitoring with alerting
Monthly backup and restore-path check
Direct line to the founder, no ticket queue
A live product that needs continuous senior attention at one predictable monthly price.
One defect per purchase. A second issue found on the way is quoted, never smuggled in.
If diagnosis shows the fix needs structural work beyond one defect, you get the findings and a Rescue Sprint quote, and if no fix is delivered, you are refunded in full.
Turnaround clocks start when access is granted, not at checkout.
Best fit when
Something is live: a site, an app, a product that real users touch.
You want it maintained and improved without managing an engineer.
You value a named senior owner over a ticket queue.
You would rather pay a flat monthly number than negotiate every small task.
Not fit when
Nothing is launched yet. Start with a build lane, then move here.
You need a full-time team, not a monthly capacity slice.
The work is one big overhaul, which is a Rescue Sprint or Launch Build.
Bigger than one defect, smaller than a rebuild? Rescue Sprint is the lane between.
Not sure which lane?
Send one paragraph about what is live and what hurts. You get a straight answer: a plan, a fix, a sprint, or “you do not need us yet.”